Patient reviews are vital for building trust and growing your practice, but asking for them can feel delicate. The key is to make the process easy, respectful, and natural—without pressuring anyone.
Best Practices for Requesting Reviews
- Choose the Right Time: After a positive interaction or successful treatment is ideal.
- Be Personal and Genuine: A simple, heartfelt request works better than generic messages.
- Make It Easy: Provide direct links to your review profiles (Google, Healthgrades, etc.).
- Use Multiple Channels: Ask via email, text, or in-person depending on what fits your practice.
- Respect Privacy: Never pressure patients; always give them the option to decline.
- Follow Up Gently: A polite reminder after a week or two can help without feeling intrusive.
Sample Review Request Message
“Thank you for choosing our practice! If you’re happy with your experience, would you consider leaving us a quick review? Your feedback helps others find quality care. Here’s the link: [insert link]. Thank you!”
Final Thoughts
Requesting reviews thoughtfully encourages more patients to share their experiences and boosts your online reputation—without feeling pushy or uncomfortable.